Help

Our Team is happy to meet a wide variety of needs by utilizing our team members’ expertise across many fields. To make these interactions as convenient as possible, we offer an extensive array of support/communication methods, each listed below. 

If you have technical issues, we encourage you to start by reaching out to our help desk as this will be the fastest way to get a response, and they will be able to address many technical concerns.

Looking for Help?

See our Learning Technologies Support Knowledge Base

Expect a response within 1-2 business days

See our Full Calendar of upcoming Workshops and other IRC Events

Before booking, please review the distinctions between each of the IRC Services by opening and reading the information on the associated booking. After making sure you have selected the right service for your purposes, you’ll be asked to provide details on your needs so that we can prepare to help you. 

When you are ready, use our Bookings Page to schedule a meeting with an IRC team member. 

In some cases, we may need to cancel bookings and get you redirected to the relevant party to resolve your issue.